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FAQs 常見問題
- 01Circle of Life is a wellness and cultural lifestyle brand rooted in Traditional Chinese Medicine (TCM), modern technology, and art. We offer smartwatches, skincare products and tools, food-as-medicine products, workshops, and gallery experiences — all designed to help you understand your body, restore balance, and glow from the inside out.
- 02We are not TCM practitioners — we are redefining TCM for the modern world. Our approach uses technology to help you understand your body's rhythm through a simple daily ritual. While we empower you with self-awareness tools, we always encourage you to consult a qualified TCM practitioners or doctors when you need professional care. For those who wish to go deeper, we also offer add-on TCM consultation services — or can refer you to a trusted TCM practitioner.
- 03We use modern art as a medium to present ancient TCM wisdom in a way that is easy to understand and experience — bringing to life the core philosophy of 治未病, or "prevention is better than cure." To support your daily wellness ritual, we offer a range of tools and products, including TCM-infused smartwatches that help you track your body rhythm, food-as-medicine products, and skincare tools designed to nurture your health and beauty from the inside out. We also celebrate Chinese culture through our curated lifestyle souvenirs, and host private workshops and corporate events for those who wish to explore this wisdom together.
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- 07Yes — we host wellness workshops upon request. Topics include using TCM-based, cutting-edge technology to detect body metrics, paired with hands-on facial party with Guasha techniques for a complete mind-body experience. These workshops are available for private groups, corporate teams, or anyone interested in exploring wellness in a deeper, more personal way.
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- 09These are part of our Culture Page — a lifestyle extension of Circle of Life. They help you celebrate your body type, your zodiac, and your connection to Chinese culture. Perfect as gifts or everyday reminders of balance and heritage.As a little bonus, you can also download a free zodiac wallpaper.The zodiac souvenirs are created in collaboration with emerging artist Valerie Au. (Not all zodiac signs are available yet — we are releasing them gradually.)
- 10Local delivery (Hong Kong):Free for orders of HK$2,000 or above for most areas (except remote areas not near MTR routes). We dispatch orders every Friday via courier, and delivery typically takes 1–2 business days. International delivery:Delivery takes 3–14 days, depending on location. International shipping fees are not covered by Circle of Life. Orders are also dispatched every Friday.
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- 12All items are non-refundable. Please review product details carefully before placing your order. Warranty applies to smartwatches only — covering manufacturing defects for 1 year. Food-as-medicine products, skincare items, and wellness tools are not covered under warranty. If you receive a defective smartwatch, please contact us within 7 days of delivery, and we will assist you under our warranty policy.
- 13Start by exploring our products. If you're new, we recommend beginning with our smartwatch to understand your daily body rhythm. Then explore our food-as-medicine products, skincare products & tools, and workshops to deepen your wellness journey. You can also visit our gallery to experience the fusion of TCM and art — and discover the culture behind the products. Remember — this is your story. We're just here to help you write it.
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